26.2% intend to decrease their use of outside counsel (compared to about 16.5% in each of the past two years).
48.4% of survey participants fired or are planning to fire one of the law firms they use this year. The top 10 reasons for firing law firms are ranked.
The best ways outside counsel can improve their relationship with Law Departments are listed.
The greatest concern of participants over the next three to five years is Cost Control (27.9%).